This privacy policy sets out how The Lex Approach Ltd (“we”) abide by GDPR and how we use and protect any information that you give us when you use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Please read this policy carefully and check it periodically since it is subject to change.

We are regulated by the Information Commissioner’s Office; Our Registration Number is ZA532142. We are also regulated by AAT. Our membership number is 10337960.

What data do we collect

We gather information from you when you contact us. The data we gather includes (but is not limited to) name, address, email, telephone number, billing and delivery addresses. We may also gather demographic information such as postcode, preferences and interests and other information relevant to customer surveys and/or offers. In addition, we may collect your IP address and use cookies unless you configure your web browser not to accept them. For more information about cookies, please see the ‘how we use cookies’ below.

What we do with the information we gather

The information we gather from you is used to understand your needs and provide you with a better service. In particular, the information is used for the following reasons:

• Plan and manage our business activities

• Improve our products and services

• Inform you about new products, special offers or other information which we think you
  may find interesting using the email address which you have provided

• Contact you about your account

• Customise the website according to your interests

• From time to time, we may also use your information to contact you for market research purposes.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. For further information on controlling cookies, please visit https://www.aboutcookies.org/how-to-control-cookies/

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at alexis@thelexapproach.com. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

If you believe that any information we are holding on you is incorrect or incomplete, please email or write to us as soon as possible at The Lex Approach Ltd, Britannia House, Caerphilly Business Park, Caerphilly, CF83 3GG. We will promptly correct any information found to be incorrect. You may also request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to The Lex Approach Ltd, Britannia House, Caerphilly Business Park, Caerphilly, CF83 3GG.